Shipping Policy

1. Order Processing Time

• All orders are processed within 1–3 business days after successful payment confirmation

• Orders placed on weekends or public holidays will be processed on the next business day

• Personalized or customized products may require additional processing time

2. Shipping Locations

• We currently ship across India

• International shipping is not available at this time (unless stated otherwise)

3. Estimated Delivery Time

Delivery timelines may vary depending on the destination and courier partner:

• Metro Cities: 3–5 business days

• Non-Metro / Remote Areas: 5–8 business days

Delivery timelines are estimates and may be affected by weather, courier delays, festivals, or unforeseen circumstances.

4. Shipping Charges

• Shipping charges (if applicable) are calculated at checkout based on location, product size, and weight

• Any promotional free shipping offers will be clearly mentioned on the website

5. Courier Partners

We work with trusted third-party courier and logistics partners to ensure safe and timely delivery of your orders.

Once your order is shipped, you will receive a tracking link via email or SMS.

6. Delivery Attempts

• Our courier partners will attempt delivery up to 2–3 times

• If the delivery fails due to incorrect address, unavailability, or refusal, the order may be returned to us

Re-shipping charges may apply in such cases.

7. Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.
Foundershug will not be responsible for delivery failures caused by incorrect or incomplete address details.

8. Damaged Packages During Shipping

If you receive a package that appears damaged:

• Please do not accept the delivery if possible

• If accepted, contact us within 48 hours of delivery with photos or an unboxing video

We will assist you as per our Return & Refund Policy.

9. Delays & Force Majeure

Foundershug is not responsible for delays caused by:

• Natural disasters

• Government restrictions

• Courier strikes

• Pandemic-related disruptions

Such delays are beyond our control, and delivery timelines may be extended.

10. Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: [info@foundershug.com]
Website: https://foundershug.com